Give us a call at 905-642-6087

Payment, Refund, Illness & Cancellation Policies

Payment

Registration is considered complete when all of the necessary information has been received along with a deposit of $100 CDN for each week your child will attend.

Balance payments will be due on May 15, 2024.

We accept etransfer, cheque, cash, Visa or MasterCard. All prices are in Canadian Dollars.

eTransfers should be sent to payments@earthboundkids.ca.

Cheques can be mailed to: Earthbound Kids, 155 Uxbridge-Pickering Townline, Pickering ON L1Y 0A4


Refund Policy

Cancellations are allowed up to 2 weeks prior to your child’s start date. Written notice of at least 14 days before the week you wish to cancel is required.

  • Initial deposits are non-refundable.
  • We will refund you the balance of your fees paid, less your deposit.

Cancellations with less than 14 days notice will receive 50% of the final balance.
ie. $425 – deposit ($100)= 325 – 50% = 162.50

In the event of a mandatory closure the full amount paid (deposit + any balance paid to date) can be used as credit towards another week, the 2025 summer camp season or other services at Earthbound Kids (ie. Riding Lessons, PA Days, ALP Program, Birthday Party etc..). If a refund is requested the balance paid will be refunded minus a 5% administrative fee.


Changing Weeks

We know how summer plans can change. So, if space is available in an alternate week and you wish to change your child’s week, you may do so. We require your request in writing at least 10 days prior to your child’s start date. After May 15th, an administration fee of $25 will be charged for transfers to another session.


Illness Policy

The exception to the above “changing weeks” policy is in the case of child illness. If your child is ill and is not able to participate in the week that they are scheduled, you may change your child’s week without providing 10 days notice.

We require a Doctor’s note in this case but are happy to find another week for your child, if available. If it is not possible for the camper to attend another week in the current season due to their illness/injury the credit can be extended to the next season.

Please note that this policy only applies if the camp week has not yet started.

Once the camp week has started, no credit will be given unless a camper will be missing more than 3 days of camp. If a camper misses more than 3 days due to illness or injury a credit will be offered for days 4 & 5 ONLY. No credit will be provided for days 1-3. Credits must be used in the current calendar year.